Return & Refund Policy

At Big Vision Wall Calendar, we want you to love your purchase. Every calendar is created to help make your year clearer, and we want you to feel confident ordering from us.

Change-of-Mind Returns
We do not offer returns or refunds for change of mind, except where required by applicable consumer law.

Damaged, Faulty or Incorrect Orders
If your calendar arrives damaged, faulty or incorrect, please contact us at hello@bigvisioncalendar.com within 30 days of delivery, where possible.

Please include your order number, a brief description of the issue and photos, if available.

We'll review the issue and work with you to arrange an appropriate solution, such as a replacement, repair or refund, in accordance with your consumer rights.

Where we're responsible for a faulty, damaged or incorrect item, we'll cover any return shipping costs we're legally required to pay.

Refunds
Approved refunds will be issued to your original payment method. Once processed, refunds typically take 5 - 10 business days to appear in your account, depending on your bank or payment provider.

Your Consumer Rights
Nothing in this policy excludes or limits any rights or remedies available under applicable consumer protection laws. Your statutory rights may apply beyond the 30-day contact period mentioned above.

Contact Us
For any questions or concerns about your order, please email hello@bigvisioncalendar.com. We're here to help.