Shipping & Delivery Policy

We're excited to get your Big Vision Wall Calendar onto your wall to see your year at a glance!

Where we ship
We currently ship to New Zealand, Australia, Singapore, the United States, Canada and the United Kingdom.

Processing & dispatch
Your Big Vision Wall Calendar is carefully packed and dispatched by our fulfilment partner in Shanghai, China. We work closely with our production and fulfilment teams to maintain our premium quality standards, ensuring every calendar is carefully checked and prepared before making its way to you.

You can also track your order at any time using the Track Your Order link in the footer of our website, or directly here.

Please note that a tracking number may be issued before the parcel is physically collected by the carrier. Tracking updates may take a little time to appear.

Estimated delivery times
Delivery estimates vary by destination and begin once your order has been dispatched.

• New Zealand: approximately 6–10 business days

• Australia: approximately 5–10 business days

• Singapore: approximately 6–7 business days

• United States: approximately 8–12 business days

• Canada: approximately 5–9 business days

• United Kingdom: approximately 6–10 business days

These are estimates, not guaranteed delivery dates. Customs processing, carrier operations, peak periods and other circumstances may affect delivery times.

Track your order
Once your tracking information is available, you can follow your parcel through our website:

https://bigvisioncalendar.com/apps/17TRACK

Tracking updates may take 24 - 48 hours to appear after a shipping label has been created. International parcels may also have periods between tracking scans.

Shipping costs
Your shipping charge, if applicable, will be displayed after you add your address and at checkout before you complete your purchase. 

Customs & Import Charges
We work closely with our international fulfilment partner to manage customs clearance and applicable import duties on your behalf. Our goal is simple: no unexpected charges when your Big Vision Wall Calendar arrives.

If you're ever contacted about additional customs fees or import charges, please reach out to us before making any payment so we can investigate and assist.

Need help?
If your order is delayed, your tracking isn't updating or your parcel arrives damaged, please email hello@bigvisioncalendar.com with your order number.

We're here to help make your Big Vision experience a great one.